Privacy Policy
Privacy Policy
Last Updated [4/26/2026]
Mindful Fig Wellbeing Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, store, and share information when you visit www.mindfulfig.com (the “Website”) or use our offerings, including the Somatic Calm Year™, Week of Somatic Calm™, Somatic Calm Reframe Method™, private sessions, virtual sessions (including sessions conducted through Google Meet), in-person sessions, group sessions, programs, courses, email-delivered programs and related email content, and related services (collectively, the “Services”).
By using the Website or Services, you agree to this Privacy Policy.
1. Information We Collect
Information You Voluntarily Provide
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number (if provided)
Billing information
Scheduling or intake information
Information submitted through contact forms or email
Information shared when joining programs, booking sessions, or participating in virtual sessions
Information provided when subscribing to emails
2. Payment Information
Payments may be processed through third-party providers including Stripe and PayPal.
We do not store full payment card details.
Your payment information is subject to the privacy policies of those providers.
3. Information Collected Automatically
When you use the Website, certain information may be collected automatically, such as:
IP address
Browser type
Device information
Pages visited
Referral data
Cookies and similar technologies
General website analytics
4. How We Use Information
We may use information collected to:
Deliver programs and Services
Send program and transactional emails
Respond to inquiries
Process purchases
Improve Website performance and user experience
Send newsletters, updates, or marketing communications (you may unsubscribe at any time)
Meet legal obligations
Protect security and prevent fraud
5. Email Communications
If you subscribe to receive emails, opt into a free offering, or purchase an email-delivered program, we may send program-related, transactional, and occasional marketing emails.
You may unsubscribe from promotional emails at any time using the unsubscribe link.
Please note that unsubscribing from program emails may interrupt or stop delivery of an email-based program. Participants are responsible for maintaining an active subscription status and deliverable email address in order to continue receiving email-delivered program content.
If you unintentionally unsubscribe and need assistance restoring delivery, please contact:
Some operational or purchase-related emails may still be sent as necessary.
6. Cookies
This Website may use cookies and similar technologies to improve user experience, understand site usage, and support analytics.
You may adjust cookie settings through your browser.
7. Third-Party Service Providers
We may use trusted third-party providers to support our Services, including providers such as:
Stripe
PayPal
Google services, including Google Meet
Calendly (if applicable)
Email service, analytics, or hosting providers
These providers may process information only as necessary to perform services for us.
We do not sell or share personal information except as described in this Privacy Policy or as required by law.
8. Virtual Sessions and Recordings
Virtual sessions may be conducted through third-party platforms such as Google Meet.
Where virtual sessions are recorded, participants will be informed.
Recordings may be maintained for client access, session support, or internal business purposes unless otherwise stated.
Information shared in sessions and any session recordings are treated as confidential and are not sold, shared, or disclosed to third parties except where required by law or with your consent.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information.
However, no online transmission or storage system can be guaranteed completely secure.
10. Data Retention
We retain personal information only as long as reasonably necessary for business, legal, tax, or administrative purposes.
11. Your Privacy Rights
Depending on where you reside, you may have rights to:
Request access to your information
Request correction
Request deletion
Withdraw consent to marketing communications
To make a request, contact:
We process personal information in accordance with applicable privacy laws, including PIPEDA in Canada.
12. Children’s Privacy
The Services are generally not intended for individuals under 18 without parent or legal guardian authorization.
We do not knowingly collect personal information directly from minors except where participation is authorized by a parent or legal guardian, or where age-appropriate services are expressly offered.
13. Third-Party Links
The Website may contain links to third-party websites.
We are not responsible for the privacy practices of those third parties.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted here with a revised effective date.
Continued use of the Website or Services constitutes acceptance of any updates.
15. Contact
If you have questions about this Privacy Policy or your personal information, please contact:
Mindful Fig Wellbeing Inc.
Attn: Margarita Angelatos
Unit 112, 1156 Sunset Drive
Kelowna, BC V1Y 9R7
care@mindfulfig.com
By using this Website and the Services, you acknowledge that you have read and agree to this Privacy Policy.
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